Terms of Service

Our Service

We operate Australia's most trusted premium taxi service with 200+ professional drivers serving Perth and custom requests for all cities nationwide. By using our service, you agree to these terms.

Using Our Service

• • You must be 18 or older to book rides
• • Provide accurate pickup and drop-off information
• • Be ready at your pickup location on time
• • Treat drivers and vehicles with respect
• • Follow all local laws and regulations

Bookings

We provide taxi services primarily in Perth. Custom requests for other cities are subject to availability and additional terms.

• • Bookings are confirmed when a driver accepts your request
• • You can cancel bookings before driver arrival
• • Late cancellations may incur fees
• • We reserve the right to refuse service

Payment

• • Payment is due after trip completion
• • We accept cash, card, and digital payments
• • Fares are calculated based on distance and time
• • Additional charges may apply for waiting time or special requests
• • All payments are final unless disputed within 24 hours

Prohibited Use

You may not:

• • Use our service for illegal activities
• • Harass, threaten, or abuse drivers
• • Damage vehicles or property
• • Provide false information
• • Use our service if you're intoxicated or disruptive

Liability

We provide transportation services through independent drivers. While we maintain insurance coverage, our liability is limited to the maximum extent permitted by law.

We are not responsible for lost items, delays due to traffic or weather, or disputes between passengers and drivers.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

Changes to Terms

We may update these terms from time to time. Continued use of our service means you accept any changes. We'll notify you of significant updates.

Account Termination

We may suspend or terminate your account if you violate these terms. You can delete your account at any time through our app or by contacting us.

Governing Law

These terms are governed by Australian law. Any disputes will be resolved in the courts of Western Australia.

Contact Us

Questions about these terms? Contact us: