Safety Guidelines

Our Safety Commitment

We maintain the highest safety standards with 200+ professional drivers, regular vehicle inspections, and comprehensive background checks. Your safety is our responsibility.

Before Your Trip

• • Verify driver and vehicle details in the app
• • Check the license plate matches your booking
• • Share your trip details with someone you trust
• • Wait in a safe, well-lit location
• • Have your phone charged and accessible

During Your Trip

• • Wear your seatbelt at all times
• • Sit in the back seat when traveling alone
• • Keep your belongings secure
• • Stay alert and aware of your route
• • Trust your instincts - speak up if something feels wrong
• • Don't share personal information unnecessarily

Emergency Procedures

• • Call 000 for immediate emergencies
• • Use our in-app emergency button
• • Contact us immediately: +61 435 287 287
• • Ask the driver to stop in a safe, public location
• • Exit the vehicle if you feel unsafe

Our Driver Standards

• • Licensed and insured professional drivers
• • Comprehensive background checks
• • Regular vehicle safety inspections
• • Ongoing safety training
• • Zero tolerance for unsafe behavior
• • 24/7 monitoring and support

Vehicle Safety

• • All vehicles undergo regular safety inspections
• • GPS tracking on all vehicles
• • Emergency equipment in every vehicle
• • Clean and well-maintained fleet
• • Child safety seats available upon request

Reporting Safety Issues

Report any safety concerns immediately:

• • Use the in-app report feature
• • Call our 24/7 safety line: +61 435 287 287
• • Email: rgcabsperth@gmail.com
• • All reports are investigated promptly
• • Your identity is protected when reporting

Special Circumstances

Late Night Travel

• • Extra verification of driver details
• • Share trip details with friends/family
• • Stay alert and avoid falling asleep

Traveling with Children

• • Request child safety seats in advance
• • Ensure children are properly secured
• • Keep children supervised at all times

Medical Emergencies

• • Call 000 immediately
• • Inform the driver of the situation
• • Request to go to the nearest hospital

Safety Contact