Frequently asked questions

Everything you need to know about RG Cab services. Can't find the answer you're looking for? Contact our support team.

You can book a taxi through our website, mobile app, or by calling our 24/7 hotline. Simply enter your pickup location, destination, and preferred time to get started.

We accept all major credit cards, debit cards, PayPal, Apple Pay, Google Pay, and cash payments. Payment is processed securely through our encrypted system.

Yes, you can cancel or modify your booking up to 15 minutes before the scheduled pickup time without any charges. Cancellations within 15 minutes may incur a small fee.

All our drivers are fully licensed, background-checked, and insured. We maintain the highest safety standards and regularly train our drivers for professional service.

Yes, RG Cab operates 24 hours a day, 7 days a week across all major Australian cities. Our customer support is also available round the clock.

We provide taxi services across 15+ major Australian cities including Sydney, Melbourne, Brisbane, Perth, Adelaide, and many more regional areas.

Our pricing varies by vehicle type and distance. Economy rides start from $25, Premium from $35, and Luxury from $55. You'll see the exact fare before confirming your booking.

While we can't guarantee specific drivers, you can add preferences in your booking notes. Our system will try to accommodate your request when possible.

Still have questions?

About RG Cab

Australia's trusted premium taxi service with a network of professional drivers committed to safe, reliable, and comfortable transportation.

200+
Professional Drivers

Serving Australia Nationwide

Our extensive network of 200+ professional drivers provides premium taxi services across all major Australian cities. We're committed to delivering safe, reliable, and comfortable transportation 24/7.

Licensed and insured drivers
Premium vehicle fleet
24/7 customer support
50k+
Happy Customers
15+
Australian Cities
100%
Safety Rating
24/7
Available

Pay Your Way

We accept all popular payment methods in Australia. Book your ride now and pay the driver using your preferred method at the end of your journey.

VISA
Mastercard
AMEX
Apple Pay
Google Pay
EFTPOS
Cash

How Payment Works

Simple, secure, and convenient payment process

1

Book Your Ride

No payment required during booking

2

Enjoy Your Trip

Relax while our driver takes you safely

3

Choose Payment

Select your preferred payment method

4

Pay & Go

Complete payment and receive receipt

100% Secure

Ready to Book Your Ride?

No upfront payment required. Choose from all major Australian payment methods when you complete your journey.

No booking fees
Pay after your ride
All methods accepted
Book Your Ride Now
4.9/5

Trusted by 50,000+ customers across Australia